Troubleshooting
Solutions for common issues like login problems, app errors, or missing features.
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App Crashes or Won’t Open
If the E.X.I.T. app crashes, freezes, or won’t open at all, it’s usually due to a temporary software or device issue. Follow the steps below to get back up and running.
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App Running Slowly
If the E.X.I.T. app feels slow, laggy, or takes a long time to load content, try the steps below to improve performance.
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Troubleshooting Login Problems in the E.X.I.T. App
We know how important it is to access your E.X.I.T. account — especially when it contains vital plans and documents. If you’re having trouble signing in, follow the steps below to get back in quickly and securely.
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Resetting Your Password in the EXIT App
If you’ve forgotten your password — or just want to create a new one for security — you can reset it anytime. This process is quick and secure, so you can get back into your account without losing any data.
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