Troubleshooting

Resetting Your Password in the EXIT App

Platforms

iosandroid

Last Updated

18, August 2025

If you’ve forgotten your password — or just want to create a new one for security — you can reset it anytime. This process is quick and secure, so you can get back into your account without losing any data.

1
Start the Reset Process
Open the E.X.I.T. app.
On the login screen, tap Forgot Password?
Enter the email address linked to your account.
2
Check Your Email
Look for an email from E.X.I.T. Support with the subject: Password Reset Instructions.
If you don’t see it in your inbox, check your Spam or Junk folders.
For best results, search your mailbox for exitlifeready.com.
3
Create a New Password
Click the reset link in the email.
Enter a new, strong password:
At least 8 characters
A mix of upper and lowercase letters
At least one number and one symbol (e.g., !, $, #)
Confirm your new password and submit.
4
Sign In Again
Return to the E.X.I.T. app.
Sign in with your email address and your new password.

If the Reset Link Doesn’t Work

Password reset links expire after a short time for security.
If the link is expired or shows an error, repeat the steps above to request a new one.

Important:

If tapping the link in the email does not automatically open the EXIT app, please contact our support team at contact@exitlifeready.com for assistance.

Need More Help?

If you’re still unable to reset your password, contact our support team:

📧 Email: contact@exitlifeready.com

Include in your email:

The email address linked to your account
Your device type (e.g., iPhone 14, Samsung Galaxy S23)
Any error messages you’ve seen

Tip:

Consider updating your password regularly to help keep your information secure.