Security & Privacy

Downloading Your Data Before Account Deletion

Platforms

iosandroid

Last Updated

18, August 2025

If you decide to delete your EXIT account, you may want to keep a copy of your important documents first. Since deleted accounts cannot be recovered, we recommend downloading anything you wish to keep before proceeding.

📥 How to Download Your Documents

  1. Log in to the E.X.I.T. app with your account credentials.
  2. From the Main Dashboard, tap the Download Documents button.
  3. A list of your saved documents will appear.
  4. Tap the Download button underneath each document you want to keep.

Repeat this for each file you’d like to save.

⚠️ Important Notes

  • You must download documents one by one — there is no bulk download option at this time.
  • Once you delete your account, you will no longer be able to access your documents in the app.
  • Make sure you’ve saved all the files you need before moving forward with account deletion.
Tip:

Once your downloads are complete and safely stored, you can follow the steps in How to Delete Your Account and Data to permanently remove your account.

Follow us for more shared stories on:

social iconsocial iconsocial iconsocial iconsocial icon